About

Hi, I'm Cormac.

I'm a fourth-year master's student in Immersive Software Engineering at the University of Limerick.

I've worked on AI customer support at Intercom and on hardware test tooling for a space telecoms company. I enjoy improving developer tooling.

Away from the keyboard: art, music, and coffee.

Experience

Jun – Aug 2025 & Jan – Jun 2026

Intercom

Software Engineer

Intercom, the AI customer service company.

  • Integrated Fin with external customer support platforms.
  • Worked closely with customers in a tight feedback loop.
  • Shipped Ruby on Rails code to a SaaS product with rolling deployments.
  • Improved developer workflows and tooling.

Jun – Dec 2024

Mbryonics

Software Engineer

Mbryonics, a space telecommunications company.

  • Built a desktop app to automate workflows and run tests on in-house hardware.
  • Worked with scientific equipment such as Keysight multimeters.
  • Let users define their own workflows through configuration files.

Education

  1. 2023 – present

    University of Limerick

    Immersive Software Engineering

  2. 2017 – 2023

    Leaving Certificate

    534 points. Elected prefect by students and staff.

  3. 2019 – 2023

    Before university

    Self-taught programmer and Linux sysadmin.

Skills

Languages & libraries

  • Python (6+ yrs)
  • FastAPI
  • Django
  • Pydantic
  • DearImGui
  • React
  • Ruby on Rails
  • Bash

Linux

  • Daily driver 4+ yrs
  • NixOS
  • Debian
  • Arch
  • QEMU
  • VirtualBox

Homelab

  • Docker
  • DNSMasq
  • Cloudflare
  • Restic
Get in touch hello@cormacshannon.com